Google Business Verification Code Not Received?

A missing or non-working verification code is one of the most common Google Business Profile problems. The fix depends on how Google sent the code. Work through the section that matches your method.

If your postcard has not arrived

• Allow several days, and longer in some areas, before you worry.
• Check that the address on your listing is correct and complete, including suite or unit numbers.
• Ask whoever collects the mail at that address to look out for it.
• Avoid requesting many postcards in a row. Use the code from the most recent request.

If the code by phone or text did not come

• Check that the phone number on the listing is correct and can receive calls or texts.
• Make sure your phone has signal and is not blocking unknown numbers.
• Wait a few minutes, then try again.

If the email code did not come

Check spam and promotions folders, and confirm the email address on the request. Add Google’s address to your contacts and request the code again.

If the code does not work

• Enter it exactly as shown, without extra spaces.
• Use the code from the most recent request, because older codes may stop working.
• Enter it soon after you receive it, since codes can expire.
• Check you are signed in with the same Google account that started verification.

If you are still stuck

Try another method if Google offers one. See verification methods explained and instant verification. You can also use the help links in your profile. For the whole process, read how to verify your Google Business Profile.

Avoid problems next time

• Make sure your address, phone number and email are correct before you request a code.
• Request only one code at a time and wait for it.
• Keep the account you used for verification safe and use it consistently.